When car accidents happen, the primary focus remains on ensuring that injured people get prompt medical attention. Following this, there are several events that take precedence, like dealing with the financial, physical and emotional crisis, etc. Most people assume that their insurance company will take care of the compensation aspects. In fact, they are duty bound by contract to do so. However, in reality, being for-profit organizations, they tend to put their own business interests ahead of their clients’.

When the insurance company is informed about an accident, they immediately begin an investigation into the circumstances. This is mainly to confirm that the facts as claimed are true. A claims-adjuster is assigned to your case and this person’s loyalty is firmly towards his/her employer: the insurance company. Hence, they may adopt various tactics to dispute, delay, deny or dismiss your claim. Since there are several complex legal, medical and insurance issues involved, it’s difficult for victims to work through these and get all the benefits they’re entitled to.

Claims-adjusters may pose as your friendly, helpful agents, but it’s important never to give a recorded statement, make inadvertent remarks that assign some part of the fault to yourself, apologize, give permissions to access private, confidential, medical, personal and employment information, etc. Insurance companies may also undertake surveillance, investigate your social media profiles, talk to your employers/friends/family/neighbors etc in search of any contradictions in your claim. Contact an experienced personal injury lawyer without delay to represent you in all communications so that your interests and rights are well protected.